The challenges in developing a strategic approach to managing diversity

French, Erica L., Strachan, Glenda, & Burgess, John (2012) The challenges in developing a strategic approach to managing diversity. In 5th Equality, Diversity and Inclusion 2012 Conference : Country and Comparative Perspectives on Equality, Diversity and Inclusion, 23 – 25 July 2012, Toulouse Business School, Touluse.

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Diversity management is recognised as a major challenge for organizations throughout the world. There is broad acceptance that when it comes to all aspects of workforce management major differences exist among individuals in terms of age, gender, national origin, physical capability, sexuality, religion and others. This chapter discusses the concept, meaning and application of managing that difference or ‘diversity’ through programs known as diversity management. It identifies and discusses the different contextual and theoretical approaches that frame diversity programs found in organizations today. A number of programs within different country contexts are examined. The discussion examines the challenges of diversity management its programs and its outcomes with a view to understanding the lessons learned and recommending future directions.

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ID Code: 55424
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Strategic Approach, Managing Diversity
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2012 [please consult the author]
Deposited On: 10 Dec 2012 23:20
Last Modified: 11 Apr 2013 03:31

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