What Do Career Counsellors think their clients expect from their services? Are they right?

Lim, Roslyn B. & Patton, Wendy A. (2006) What Do Career Counsellors think their clients expect from their services? Are they right? Australian Journal of Career Development, 15(2), pp. 32-41.


Consistent with calls for a greater marketing emphasis to be included in career counselling practice, this study uses marketing concepts to explore the relationship between the expectations people in career transition have of a career counselling service and the perceptions career counselling service providers have of these expectations. The study used the Expectations About Career Counselling survey to gather data from 481 transitioners and practitioners. The results of the study showed a gap between practitioner perceptions and transitioner expectations. Implications for career counsellors based on the results are discussed.

Impact and interest:

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ID Code: 5545
Item Type: Journal Article
Refereed: Yes
Additional URLs:
ISSN: 1038-4162
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2006 Australian Council for Educational Research
Copyright Statement: This article may not exactly replicate the final version published in the ACER journal. It is not a copy of the record. The publisher’s copyright and the source of the article must be acknowledged on each page of the article: Final and authorised version first published in the Australian Journal of Career Development in 15(2), published by the Australian Council for Educational Research. Copyright © 2006 Australian Council for Educational Research.
Deposited On: 23 Nov 2006 00:00
Last Modified: 04 Jul 2013 22:22

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