A typology for business transformations (research in progress)

Safrudin, Norizan & Recker, Jan C. (2012) A typology for business transformations (research in progress). In Lamp, John (Ed.) ACIS 2012 Proceedings of the 23rd Australasian Conference on Information Systems 2012: Location, location, location, ACIS, Deakin University, Geelong, Victoria.

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The term “business transformation” is a buzzword, often used to signify fundamental changes undergone by organisations. Despite numerous works in enterprise transformation, IT-enabled business transformation and organizational transformation, there appears to be a lack of consensus on what actually constitutes a business transformation as opposed to other types of redesign or organisational improvement projects. Consequently, knowledge about which elements of a business system that are impacted by such an endeavour is largely inconsistent, and partially conflicting. We present a business transformation typology that considers 18 attributes pertaining to the transforming organisation and the transformation initiative. To explore our typology, we analysed 10 published case studies and classified them along two dimensions – one ranging from marginal to fundamental changes, and another on internal and external visibility. Our literature review reveals how the terminology has been misused, and we provide some directions to provide more clarity around transformation phenomena in IS research.

Impact and interest:

4 citations in Scopus
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ID Code: 55510
Item Type: Conference Paper
Refereed: Yes
Keywords: Business Transformation, Business Transformation Management, Typology, IT-Enabled Change, Construct Definition
ISBN: 9781741561722
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Current > Schools > School of Information Systems
Copyright Owner: Copyright 2012 Safrudin & Recker
Deposited On: 11 Dec 2012 23:21
Last Modified: 14 Jan 2013 22:38

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