Cross-cultural language learning and web design complexity

Park, Ji Yong (2012) Cross-cultural language learning and web design complexity. Interactive Learning Environments.

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Accepting the fact that culture and language are interrelated in second language learning (SLL), the web sites should be designed to integrate with the cultural aspects. Yet many SLL web sites fail to integrate with the cultural aspects and/or focus on language acquisition only. This study identified three issues:

(1) anthropologists’ cultural models mostly adopted in cross-cultural web user interface have been superficially used; (2) web designers deal with culture as a fixed one which needs to be modeled into interface design elements, so (3) there is a need for a communication framework between educators and design practitioners, which can be utilized in web design processes.

This paper discusses what anthropology can contribute to language learning, mediated through web design processes and suggests a cultural user experience framework for web-based SLL by presenting an exemplary matrix. To evaluate the effectiveness of the framework, the key stakeholders (learners, teachers, and designers) participated in a case scenario-based evaluation. The result shows a high possibility that the framework can enhance the effective communication and collaboration for the cultural integration.

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ID Code: 55542
Item Type: Journal Article
Refereed: Yes
Keywords: cultural integration, cultural usability, second language learning, user interface, web based language learning
DOI: 10.1080/10494820.2012.745427
ISSN: 1049-4820
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Technology and Computing (130306)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > CULTURAL STUDIES (200200) > Cultural Studies not elsewhere classified (200299)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > OTHER LANGUAGE COMMUNICATION AND CULTURE (209900)
Divisions: Current > Schools > School of Teacher Education & Leadership
Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2012 Taylor & Francis
Copyright Statement: This is a preprint of an article submitted for consideration in the Interactive Learning Environments © 2012 [copyright Taylor & Francis]; Interactive Learning Environments is available online at:
Deposited On: 12 Dec 2012 01:36
Last Modified: 09 Jan 2014 15:56

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