Satisfiers and dissatisfiers for international students of higher education : an exploratory study in Australia
Bianchi, Constanza (2013) Satisfiers and dissatisfiers for international students of higher education : an exploratory study in Australia. Journal of Higher Education Policy and Management, 35(4), pp. 396-409.
This paper explores the main satisfiers and dissatisfiers for international students in Australia’s higher educational sector. Using a critical incident technique, this study is conducted with international students of higher education in Australia. Four categories of satisfiers and dissatisfiers emerge from the data which are related to individual performance, quality of the educational service, socialisation, and living conditions.
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|Item Type:||Journal Article|
|Keywords:||Australia, dissatisfiers, higher education, international students, satisfiers, HERN|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > COMMERCIAL SERVICES (150400) > Commercial Services not elsewhere classified (150499)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
|Copyright Owner:||Copyright 2013 Taylor & Francis|
|Copyright Statement:||This is a preprint of an article submitted for consideration in the Journal of Higher Education Policy and Management, 35(4). © 2013 [copyright Taylor & Francis]; Journal of Higher Education Policy and Management is available online at: www.tandfonline.com. DOI: 10.1080/1360080X.2013.812057|
|Deposited On:||22 Jan 2013 03:38|
|Last Modified:||01 Sep 2014 01:21|
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