Why renal nurses cope so well with their workplace stressors

Dolan, Gillian, Strodl, Esben, & Hamernik, Elisabeth (2012) Why renal nurses cope so well with their workplace stressors. Journal of Renal Care, 38(4), pp. 222-232.

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Background: Previous studies have found significant stressors experienced by nurses working in haemodialysis units yet renal nurses appear to report less burnout than other nurses.

Objectives: This study aims to undertake an inductive process to better understand the stressors and the coping strategies used by renal nurses that may lead to resilience.

Method: Sixteen haemodialysis nurses from a metropolitan Australian hospital and two satellite units participated in open-ended interviews. Data were analysed from a grounded theory methodology. Measures of burnout and resilience were also obtained.

Results: Two major categories of stressors emerged. First, due to prolonged patient contact, family-like relationships developed that lead to the blurring of boundaries. Second, participants experienced discrimination from both patients and staff. Despite these stressors, the majority of participants reported low burnout and moderately high-to-high levels of resilience. The major coping strategy that appeared to promote resilience was emotional distancing, while emotional detachment appeared to promote burn-out.

Conclusion: Assisting nurses to use emotional distancing, rather than emotional detachment strategies to engender a sense of personal achievement may promote resilience.

Impact and interest:

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ID Code: 56671
Item Type: Journal Article
Refereed: Yes
Keywords: Renal nurses, coping, burnout, resilience, stressors
DOI: 10.1111/j.1755-6686.2012.00319.x
ISSN: 1755-6678
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Psychology & Counselling
Copyright Owner: Copyright 2012 European Dialysis and Transplant Nurses Association/European Renal Care Association
Deposited On: 24 Jan 2013 22:41
Last Modified: 12 Jun 2013 15:28

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