The role of knowledge intermediaries in developing firm learning capabilities

Parker, Rachel L. & Hine, Damian (2014) The role of knowledge intermediaries in developing firm learning capabilities. European Planning Studies, 22(5), pp. 1048-1061.

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Abstract

Regional innovation systems (RISs) literature has emphasized the critical role of interactive learning and knowledge exchange amongst firms and a variety of spatially connected innovation institutions as the foundation of regional innovation. Knowledge intermediaries have been analysed in terms of the technology-transaction services they provide firms and/or knowledge producers such as universities and therefore the role they play in facilitating interaction within the RIS. However, innovation also depends on the capability of the firm to learn. Some studies have suggested that intermediaries also play a role in that regard as participation in intermediary knowledge transfer programmes can contribute to the development of firm capabilities for problem-solving and learning. Our research is based on two case study intermediary programmes involving interviews with facilitators and participants. Our data show that knowledge intermediaries affect organizational learning capabilities by impacting on firms' network relationships, internal and external communication channels and internal learning processes which in turn affect the ability to interpret and use knowledge within the firm. This suggests that the role of knowledge intermediaries might be greater than facilitating interactions in the innovation system, as knowledge intermediation may affect the ability of firms to learn and absorb knowledge from their environment.

Impact and interest:

2 citations in Scopus
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3 citations in Web of Science®

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ID Code: 56825
Item Type: Journal Article
Refereed: Yes
Keywords: Regional Innovation Systems, Knowledge Intermediaries, Learning Capabilities, Firms
DOI: 10.1080/09654313.2012.758688
ISSN: 0965-4313
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Planning and Management (150312)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2013 Taylor & Francis
Copyright Statement: © 2013 copyright Taylor & Francis; European Planning Studies is available online at: www.tandfonline.com
Deposited On: 03 Feb 2013 22:58
Last Modified: 21 May 2014 03:23

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