Visualizing the evolution of knowledge management capability in construction firms

Chen, Le & Fong, Patrick S.W. (2013) Visualizing the evolution of knowledge management capability in construction firms. Journal of Construction Engineering and Management, 139(7), pp. 839-851.

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A firm, as a dynamic, evolving, and quasi-autonomous system of knowledge production and application, develops knowledge management capability (KMC) through strategic learning in order to sustain competitive advantages in a dynamic environment. Knowledge governance mechanisms and knowledge processes connect and interact with each other forming learning mechanisms, which carry out double loop learning that drives genesis and evolution of KMC to modify operating routines that effect desired performance. This paper reports a study that was carried out within a context of construction contractors, a type of project-based firms, operating within the dynamic Hong Kong construction market. A multiple-case design was used to incorporate evidence from the literature and interviews, with the help of system dynamics modeling, to visualize the evolution of KMC. The study demonstrates the feasibility to visualize how a firm's KMC matches its operating environment over time. The findings imply that knowledge management (KM) applications can be better planned and controlled through evaluation of KM performance over time from a capability perspective.

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2 citations in Web of Science®
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ID Code: 57876
Item Type: Journal Article
Refereed: Yes
Keywords: Construction companies, Contractors, Business management, Knowledge-based systems
DOI: 10.1061/(ASCE)CO.1943-7862.0000649
ISSN: 1943-7862
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2013 American Society of Civil Engineers
Deposited On: 07 Mar 2013 22:44
Last Modified: 03 Feb 2014 23:17

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