Crowdsourcing information systems : definition, typology and design

Geiger, David, Rosemann, Michael, Fielt, Erwin, & Schader, Martin (2012) Crowdsourcing information systems : definition, typology and design. In George, Joey F (Ed.) Proceedings of the 33rd International Conference on Information Systems, Association for Information Systems / AIS Electronic Library (AISeL), Orlando, Florida, The United States of America.

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Crowdsourcing has become a popular approach for capitalizing on the potential of large and open crowds of people external to the organization. While crowdsourcing as a phenomenon is studied in a variety of fields, research mostly focuses on isolated aspects and little is known about the integrated design of crowdsourcing efforts. We introduce a socio-technical systems perspective on crowdsourcing, which provides a deeper understanding of the components and relationships in crowdsourcing systems. By considering the function of crowdsourcing systems within their organizational context, we develop a typology of four distinct system archetypes. We analyze the characteristics of each type and derive a number of design requirements for the respective system components. The paper lays a foundation for IS-based crowdsourcing research, channels related academic work, and helps guiding the study and design of crowdsourcing information systems.

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ID Code: 58231
Item Type: Conference Paper
Refereed: Yes
Keywords: Crowdsourcing, Information systems, Socio-technical systems, typology, taxonomy
ISBN: 9780615718439
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 The Authors
Deposited On: 13 Mar 2013 23:33
Last Modified: 08 Apr 2014 06:02

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