Impact of organisational cultural factors on knowledge management in construction

Chen, Le & Mohamed , Sherif (2006) Impact of organisational cultural factors on knowledge management in construction. In Dulaimi, Mohammed (Ed.) The Joint International Conference on Construction, Culture, Innovation and Management (CCIM), The British University in Dubai, The Conference Centre, Knowledge Village, Dubai.

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Abstract

Knowledge Management (KM) is a process that focuses on knowledge-related activities to facilitate knowledge creation, capture, transformation and use, with the ultimate aim of leveraging organisations’ intellectual capital to achieve organisational objectives. Organisational culture and climate have been identified as major catalysts to knowledge creation and sharing, and hence are considered important dimensions of KM research. The fragmented and hierarchical nature of the construction industry illustrates its difficulties to operate in a co-ordinated and homogeneous way when dealing with knowledge-related issues such as research and development, training and innovation. The culture and climate of organisations operating within the construction industry are profoundly shaped by the long-established characteristics of the industry, whilst also being influenced by the changes within the sector. Meanwhile, the special project-based structure of construction organisations constitutes additional challenges in facing knowledge production. The study this paper reports on addresses the impact of organisational culture and climate on the intensity of KM activities within construction organisations, with specific focus on the managerial activities that help to manage these challenges and to facilitate KM. A series of semi-structured interviews were undertaken to investigate the KM activities of the contractors operating in Hong Kong. The analysis on the qualitative data revealed that leadership on KM, innovation management, communication management and IT development were key factors that impact positively on the KM activities within the organisations under investigation.

Impact and interest:

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ID Code: 58960
Item Type: Conference Paper
Refereed: Yes
Keywords: Contractors, Hong Kong, Knowledge management, Organisation culture
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Management (incl. Records Knowledge and Information Management and Intelligence) (150301)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2006 The British University in Dubai
Deposited On: 08 Apr 2013 01:07
Last Modified: 31 Jul 2013 22:04

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