The emergence of emotions and religious sentiments during the September 11 disaster

Savage, David A. & Torgler, Benno (2013) The emergence of emotions and religious sentiments during the September 11 disaster. Motovation and Emotion, 37(3), pp. 586-599.

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Analyzing emotional states under duress or during heightened, life-and-death situations is extremely difficult, especially given the inability of laboratory experiments to replicate the environment and given the inherent biases of post event surveys. This is where natural experiments, such as the pager communications from September 11th can provide the kind of natural experiment emotion researchers have been seeking. We demonstrate that positive and pro-social communications are the first to emerge followed by the slower and lower negative communications. Religious sentiment is the last to emerge, as individual attempt to make sense of event. Additionally we provide a methodological discussion about the preparation and analysis of such natural experiments (the pager message content) and show the importance of using multiple methods to extract the broadest possible understanding.

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ID Code: 59023
Item Type: Journal Article
Refereed: Yes
Keywords: Content analysis , Positive emotion , Negative emotion, Religion , Disaster communications , 9/11
DOI: 10.1007/s11031-012-9330-5
ISSN: 1573-6644
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Economics & Finance
Deposited On: 11 Apr 2013 22:35
Last Modified: 23 May 2014 00:54

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