Towards an understanding of model driven process configuration and its support at large

Dreiling, Alexander, Chiang, Mervin, Rosemann, Michael, & van der Aalst, Wil M.P. (2005) Towards an understanding of model driven process configuration and its support at large. In Khazanchi, Deepak & Zigurs, Ilze (Eds.) AMCIS 2005 Proceedings : 11th Americas Conference on Information Systems : A Conference on a Human Scale, Association for Information Systems, Omaha, Nebraska, The United States of America, pp. 2084-2092.

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The common presupposition of Enterprise Systems (ES) is that they lead to significant efficiency gains. However, this is only the case for well-implemented ES that meet organisational requirements. The list of major ES implementation failures is as long as the list of success stories. We argue here that this arises from a more fundamental problem, the functionalist approach to ES development and provision. As long as vendors will continue to develop generic, difficult-to-adapt ES packages, this problem will prevail because organisations have a non-generic character. A solution to this problem can only consist in rethinking the way ES packages are provided. We propose a strict abstraction layer of ES functionalities and their representation as conceptual models. ES vendors must provide sufficient means for configuring these conceptual models. We discuss in this paper what generic situations can occur during process model configuration in order to understand process model configuration in depth.

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ID Code: 59411
Item Type: Conference Paper
Refereed: Yes
Keywords: Enterprise systems, Organisations, Process configurations, Requirements
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Past > Schools > School of Information Systems
Copyright Owner: Copyright 2005 Please consult the authors
Deposited On: 26 Apr 2013 00:59
Last Modified: 31 Jul 2013 03:12

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