Human-centric process-aware information systems (HC-PAIS)

Kabicher-Fuchs, Sonja, Rinderle-Ma, Stefanie, Recker, Jan C., Indulska, Marta, Charoy, Francois, Christiaanse, Rob, Dunkl, Reinhold, Grambow, Gregor, Kolb, Jens, Leopold, Henrik, & Mendling, Jan (2012) Human-centric process-aware information systems (HC-PAIS). In Kabicher-Fuchs, Sonja, Rinderle-Ma, Stefanie, & Recker, Jan C. (Eds.) HC-PAIS 2012 1st Workshop on Human-Centric Process-Aware Information Systems, 25-29 June 2012, Gdańsk, Poland.

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Abstract

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judg- ments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently in uence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.

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ID Code: 59425
Item Type: Conference Paper
Refereed: Yes
Additional Information: published as arXiv:1211.4986, report number TR-201211213534
Additional URLs:
Keywords: Human-Centric Process-Aware Information System (HC-PAIS), Human factors, Human orientation, Human involvement, Human Resources, Human agents, Actors, Process performers
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 Please consult the authors
Deposited On: 29 Apr 2013 05:33
Last Modified: 19 Nov 2016 05:14

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