Escalation of conflict in large private family businesses

Efendy, Komala Inggarwati, Zolin, Roxanne, & Chang, Artemis (2013) Escalation of conflict in large private family businesses. In 73rd Annual Meeting of the Academy of Management : Capitalism in Question, 9-13 August 2013, Lake Buena Vista, Florida.

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Abstract

This study investigates escalation of intra-familial conflicts in family top management teams. Using a Critical Incident Technique approach, this study uses interviews to collect data from 23 family and non-family individuals and groups within six large-scale privately-held family businesses in Indonesia. The study develops a theoretical model to explain why family business conflicts escalate and become destructive. An inductive content analysis found that the use of a dominating strategy by both parties in dealing with conflict, the expression of negative emotions, and the involvement of non-family employees are more likely to cause escalation. This study contributes to the theory of family business conflict to help family business more satisfying and productive.

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ID Code: 59600
Item Type: Conference Paper
Refereed: Yes
Keywords: Family Business, Family Conflict, Conflict Escalation, Conflict Handling Strategies, Negative Emotions
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Small Business Management (150314)
Divisions: Current > Research Centres > Australian Centre for Entrepreneurship
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2013 Please consult the authors.
Deposited On: 03 May 2013 03:38
Last Modified: 24 Sep 2013 05:13

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