Effective community engagement for project success : building professionals as active participants during the construction phase of projects

Teo, Melissa & Loosemore, Martin (2012) Effective community engagement for project success : building professionals as active participants during the construction phase of projects. In Kamardeen, Imriyas, Newton, Sidney, Lim, Benson, & Loosemore, Martin (Eds.) Proceedings of the 37th Annual Conference of Australasian University Building Educators Association (AUBEA), The University of New South Wales, University of New South Wales, Sydney, NSW.

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Growing community concerns about the ecological, social, cultural and economic impact of housing and urban projects poses new challenges for those who have to deliver them. It is important that these concerns are addressed as part of the community engagement processes on projects. Community engagement is traditionally perceived as the purview of planners and disconnected from the building construction process. This is despite most project approval processes mandating on-going community engagement over the project’s entire lifetime. There is evidence that point to a culture of ambiguity and ambivalence among building professionals about their roles, responsibilities and expectations of community engagement during the construction phase of projects. This has contributed to a culture of distrust between communities and the construction industry. There is a clear need to build capacity among building professionals to empower them as active participants in community engagement processes which can promote better project outcomes and minimise delays and conflicts. This paper describes a process that utilises the Theory of Planned Behaviour as a framework to equip building professionals with the skills they need to engage effectively with local communities during the construction phase of projects.

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ID Code: 59860
Item Type: Conference Paper
Refereed: Yes
Keywords: Community, Engagement, Project, Construction Industry, Theory of Planned Behaviour
ISBN: 9780646581279
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 [please consult the authors]
Deposited On: 24 May 2013 00:28
Last Modified: 27 May 2013 20:17

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