Knowledge management practices in construction : Evidence from Hong Kong

Chen, Le, Mohamed, Sherif , & Chan , Man-Yin Ede (2005) Knowledge management practices in construction : Evidence from Hong Kong. In Ribeiro, Francisco L. & Love, Peter E.D. (Eds.) Information and Knowledge Management in a Global Economy, Institute Superior Technico, Lisbon, Portugal.

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The acquisition and management of knowledge is the dominant source of organisational com-petitive advantage. As innovation processes in the management and procurement of construc-tion activities are becoming increasingly interactive, knowledge management (KM) has been widely recognised by construction organisations as an essential tool to be employed when dealing with growing complexity and cost of projects as well as increasing client demands. KM requires deliberate efforts by an organisation to maximise its performance through the acquisition, dissemination and leveraging of the organisation’s intellectual assets. The Hong Kong (HK) construction market has been described as one of the most open and globally competitive. This paper reports on KM practices within the HK construction industry, and through the analysis of a self-administered questionnaire survey, reveals managers’ opinions of the formal and informal KM practices that could be used to manage the flow of knowledge, and identifies the level of implementation within their organisations. The differences between managers’ perception and the actual state of implementation – as reported by the same man-agers – are statistically examined. The analysis leads to better understanding of how HK con-struction professionals currently manage organisational knowledge, and what areas for poten-tial improvement exist.

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ID Code: 59882
Item Type: Conference Paper
Refereed: Yes
Keywords: Knowledge management, contractors, Hong Kong, knowledge conversion
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2005 Please consult the author.
Deposited On: 13 May 2013 04:49
Last Modified: 05 Aug 2013 12:02

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