Empirical analysis of knowledge management activities in construction organisations

Chen, Le & Mohamed, Sherif (2006) Empirical analysis of knowledge management activities in construction organisations. In Rivard, Hugues, Melhem, Hani, & Miresco, Edmond (Eds.) Joint International Conference on Computing and Decision Making in Civil and Building Engineering, Montreal, CANADA, pp. 1564-1573.

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Knowledge is a commodity. It is a by-product of learning that involves the creation, sharing, processing and possible use of information in the mind of an individual. Knowledge management (KM) is, therefore, concerned with the effective implementation of such activities within the organisation. It is simply the process of leveraging organisational knowledge to deliver a long-term competitive advantage. This paper presents the results of an empirical research investigation into the interaction between different KM activities within the context of construction contracting organisations. The different KM activities include: responsiveness to the knowledge of business environment, knowledge acquisition, knowledge dissemination, and knowledge application. A questionnaire survey was administered to investigate the opinions of construction professionals regarding the intensity of activities currently implemented by their organisations to facilitate knowledge capturing, sharing and application. A total of 149 responses were then used to statistically examine the inter-relationships between the different KM activities as practised by contracting organisations in Hong Kong. The paper presents and discusses the survey findings and proposes recommendations for improving the effectiveness of current KM practices.

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ID Code: 59887
Item Type: Conference Paper
Refereed: Yes
Keywords: knowledge management, contractors, knowledge acquisition, knowledge application
ISBN: 2-921145-58-8
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2006 the authors.
Copyright Statement: The attached file is posted here with permission of the copyright owners for your personal use only. No further distribution permitted.
Deposited On: 13 May 2013 07:14
Last Modified: 30 Jul 2013 03:23

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