The implications of cross-regional differences for the design of In-vehicle Information Systems : a comparison of Australian and Chinese drivers

Young, Kristie L., Rudin-Brown, Christina M., Lenne, Michael G., & Williamson, Amy R. (2012) The implications of cross-regional differences for the design of In-vehicle Information Systems : a comparison of Australian and Chinese drivers. Applied Ergonomics, 43(3), pp. 564-573.

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The increasing global distribution of automobiles necessitates that the design of In-vehicle Information Systems (IVIS) is appropriate for the regions to which they are being exported. Differences between regions such as culture, environment and traffic context can influence the needs, usability and acceptance of IVIS. This paper describes two studies aimed at identifying regional differences in IVIS design needs and preferences across drivers from Australia and China to determine the impact of any differences on IVIS design. Using a questionnaire and interaction clinics, the influence of cultural values and driving patterns on drivers' preferences for, and comprehension of, surface- and interaction-level aspects of IVIS interfaces was explored. Similarities and differences were found between the two regional groups in terms of preferences for IVIS input control types and labels and in the comprehension of IVIS functions. Specifically, Chinese drivers preferred symbols and Chinese characters over English words and were less successful (compared to Australians) at comprehending English abbreviations, particularly for complex IVIS functions. Implications in terms of the current trend to introduce Western-styled interfaces into other regions with little or no adaptation are discussed.

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5 citations in Web of Science®

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ID Code: 59950
Item Type: Journal Article
Refereed: Yes
Keywords: Cross-cultural design; In-vehicle Information Systems; Human machine interface
DOI: 10.1016/j.apergo.2011.09.001
ISSN: 1872-9126
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Psychology not elsewhere classified (170199)
Divisions: Current > Research Centres > Centre for Accident Research & Road Safety - Qld (CARRS-Q)
Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Psychology & Counselling
Deposited On: 21 May 2013 22:24
Last Modified: 23 May 2013 01:02

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