Using a maturity model to move student engagement practices beyond the generational approach

Clarke, John A., Stoodley, Ian D., & Nelson, Karen J. (2013) Using a maturity model to move student engagement practices beyond the generational approach. In 16th International First Year in Higher Education Conference, 7-10 July, 2013, Museum of New Zealand Te Papa Tongarewa, Wellington.

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This paper proposes that the generational approach to conceptualising first year student learning behaviour, while it has made a very useful contribution to understanding that behaviour, can be expanded upon. The generational approach has an explicit focus on student behaviour and it is suggested that a capability maturity model interpretation may provide a complementary extension of that as it allows an assessment of institutional capability to initiate, plan, manage and evaluate institutional student engagement practices. The development of a Student Engagement, Success and Retention Maturity Model (SESR-MM) is discussed along with Australasian FYE generational data and Australian SESR-MM data.

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2 citations in Web of Science®
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ID Code: 60019
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: student engagement, maturity model, first year experience, HERN
ISBN: 9780646906157
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100) > Higher Education (130103)
Divisions: Current > QUT Faculties and Divisions > Chancellery
Copyright Owner: Copyright 2013 [please consult the author]
Deposited On: 15 May 2013 22:20
Last Modified: 20 May 2014 14:07

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