‘Working with the team’ : an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care
Hepworth, Julie, Askew, Deborah, Jackson, Claire, & Russell, Anthony (2012) ‘Working with the team’ : an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care. Australian Journal of Primary Health, 19(3), pp. 207-212.
This study aimed to explore how a new model of integrated primary/secondary care for type 2 diabetes management, the Brisbane South Complex Diabetes Service (BSCDS), related to improved diabetes management in a selected group of patients. We used a qualitative research design to obtain detailed accounts from the BSCDS via semi-structured interviews with 10 patients. The interviews were fully transcribed and systematically coded using a form of thematic analysis. Participants’ responses were grouped in relation to:
(1) Patient-centred care; (2) Effective multiprofessional teamwork; and (3) Empowering patients.
The key features of this integrated primary/secondary care model were accessibility and its delivery within a positive health care environment, clear and supportive interpersonal communication between patients and health care providers, and patients seeing themselves as being part of the team-based care. The BSCDS delivered patient-centred care and achieved patient engagement in ways that may have contributed to improved type 2 diabetes management in these participants.
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|Item Type:||Journal Article|
|Keywords:||multiprofessional teamwork, patient-centred care, patient empowerment, patient engagement, primary health care|
|Subjects:||Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000)|
|Divisions:||Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Public Health & Social Work
|Deposited On:||22 May 2013 22:04|
|Last Modified:||27 Sep 2013 01:56|
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