‘Working with the team’ : an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care

Hepworth, Julie, Askew, Deborah, Jackson, Claire, & Russell, Anthony (2012) ‘Working with the team’ : an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care. Australian Journal of Primary Health, 19(3), pp. 207-212.

View at publisher


This study aimed to explore how a new model of integrated primary/secondary care for type 2 diabetes management, the Brisbane South Complex Diabetes Service (BSCDS), related to improved diabetes management in a selected group of patients. We used a qualitative research design to obtain detailed accounts from the BSCDS via semi-structured interviews with 10 patients. The interviews were fully transcribed and systematically coded using a form of thematic analysis. Participants’ responses were grouped in relation to:

(1) Patient-centred care; (2) Effective multiprofessional teamwork; and (3) Empowering patients.

The key features of this integrated primary/secondary care model were accessibility and its delivery within a positive health care environment, clear and supportive interpersonal communication between patients and health care providers, and patients seeing themselves as being part of the team-based care. The BSCDS delivered patient-centred care and achieved patient engagement in ways that may have contributed to improved type 2 diabetes management in these participants.

Impact and interest:

6 citations in Scopus
3 citations in Web of Science®
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 60171
Item Type: Journal Article
Refereed: Yes
Keywords: multiprofessional teamwork, patient-centred care, patient empowerment, patient engagement, primary health care
DOI: 10.1071/PY12087
ISSN: 1448-7527
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000)
Divisions: Current > Institutes > Institute of Health and Biomedical Innovation
Deposited On: 22 May 2013 22:04
Last Modified: 18 Jul 2017 15:01

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page