Beyond designing : roles of the designer in complex design projects

Howard, Zaana & Melles, Gavin (2011) Beyond designing : roles of the designer in complex design projects. In OZCHI 2011 Proceedings of the 23rd Australian Computer-Human Interaction Conference: Design, Culture and Interaction, ACM, Canberra, Australian Capital Territory, Australia, pp. 152-155.

View at publisher


Human computer interaction and interaction design have recognised the need for participatory methods of co-design to contribute to designing human-centred interfaces, systems and services. Design thinking has recently developed as a set of strategies for human-centred co-design in product innovation, management and organisational transformation. Both developments place the designer in a new mediator role, requiring new skills than previously evident. This paper presents preliminary findings from a PhD case study of strategy and innovation consultancy Second Road to discuss these emerging roles of design lead, facilitator, teacher and director in action.

Impact and interest:

2 citations in Scopus
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

92 since deposited on 12 Jul 2013
15 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 61078
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: design thinking, interaction design, participatory design
DOI: 10.1145/2071536.2071560
ISBN: 9781450310901
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2011 ACM
Deposited On: 12 Jul 2013 01:24
Last Modified: 17 Jul 2013 09:46

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page