The Levels of Job Satisfaction, Stress and Burnout In Australian and New Zealand Haemodialysis Nurses

Hayes, Bronwyn, Bonner, Ann, & Douglas, Clint (2013) The Levels of Job Satisfaction, Stress and Burnout In Australian and New Zealand Haemodialysis Nurses. In Renal Society of Australasia Conference, 6-8th June 2013, Hobart, Tasmania, Australia.


Background: Job dissatisfaction, stress and burnout is linked to high rates of nurses leaving the profession, poor morale, poor patient outcomes and increased financial expenditure. Haemodialysis nurses find their work satisfying although it can be stressful. Little is known, however, about job satisfaction, stress or burnout levels of haemodialysis nurses in Australia and New Zealand.

Aims: To assess the current levels of job satisfaction, stress, burnout and nurses’ perception of the haemodialysis work environment.

Methods: An observational study involved a cross-sectional sample of 417 registered or enrolled nurses working in Australian or New Zealand haemodialysis units. Data was collected using an on-line questionnaire containing demographic and work characteristics as well as validated measures of job satisfaction, stress, burnout and the work environment

Results: 74% of respondents were aged over 40 and 75% had more than six years of haemodialysis nursing experience. Job satisfaction levels were comparable to studies in other practice areas with higher satisfaction derived from professional status and interactions with colleagues. Despite nurses viewing their work environment favourably, moderate levels of burnout were noted with frequent stressors related to workload and patient death and dying. Interestingly there were no differences found between the type or location of dialysis unit.

Conclusion: Despite acceptable levels of job satisfaction and burnout, stress with workloads and facets of patient care were found. Understanding the factors that contribute to job satisfaction, stress and burnout can impact the healthcare system through decreased costs by retaining valued staff and through improved patient care.

Impact and interest:

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ID Code: 61394
Item Type: Conference Item (Presentation)
Refereed: Yes
Keywords: Job satisfaction, Job Stress, Work Environment, Job Burnout, Dialysis, Haemodialysis
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > NURSING (111000) > Nursing not elsewhere classified (111099)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Copyright Owner: Copyright 2013 (please consult the authors).
Deposited On: 17 Jul 2013 06:06
Last Modified: 22 Jun 2017 02:32

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