Cost-informed operational process support

Wynn, Moe T., Reijers, Hajo A., Adams, Michael J., Ouyang, Chun, ter Hofstede, Arthur H.M., van der Aalst, Wil M.P., Rosemann, Michael, & Hoque, Zahirul (2013) Cost-informed operational process support. In 32nd International Conference on Conceptual Modeling (ER 2013), 11-13 November 2013, Regal Riverside Hotel, Hong Kong.

Abstract

The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.

Impact and interest:

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ID Code: 61440
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Funding:
Copyright Owner: Copyright 2013 [please consult the author]
Deposited On: 01 Oct 2013 22:36
Last Modified: 11 Apr 2014 23:02

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