Harnessing the power of real and virtual social networks during disasters

Gearing, Amanda (2013) Harnessing the power of real and virtual social networks during disasters. National Emergency Response, 26(3), pp. 8-11.


The mass media and emergency services organisations routinely gather information and disseminate it to the public. During disaster situations both the media and emergency services require acute situational awareness. New social media technologies offer opportunities to enhance situational awareness by crowd-sourcing information using real and virtual social networks. This paper documents how real and virtual social networks were used by a reporter and by members of the public to gather and disseminate emergency information during the flash flood disaster in Toowoomba and the Lockyer Valley in January 2011 and in the days and weeks after the disaster.

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ID Code: 61443
Item Type: Journal Article
Refereed: No
Keywords: journalism, social media, disasters, virtual social networks, crowd-sourcing, CEDM
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100) > Media Studies (200104)
Divisions: Current > Research Centres > Centre for Emergency & Disaster Management
Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Current > Schools > School of Media, Entertainment & Creative Arts
Copyright Owner: Amanda Gearing
Deposited On: 19 Jul 2013 00:39
Last Modified: 04 Sep 2014 11:02

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