A critical analysis of crisis escalation models : understanding stages and severity in infrastructure disturbance
Devine, Michael Joseph, Barnes, Paul H., Newton, Cameron, & Goonetilleke, Ashantha (2015) A critical analysis of crisis escalation models : understanding stages and severity in infrastructure disturbance. In Barnes, Paul H. & Goonetilleke, Ashantha (Eds.) Proceedings of the 9th Annual International Conference of the International Institute for Infrastructure Renewal and Reconstruction (8-10 July 2013), Queensland University of Technology, Brisbane, Qld, pp. 423-430.
A range of authors from the risk management, crisis management, and crisis communications literature have proposed different models as a means of understanding components of crisis. A generic component of these sources has focused on preparedness practices before disturbance events and response practices during events. This paper provides a critical analysis of three key explanatory models of how crises escalate highlighting the strengths and limitations of each approach. The paper introduces an optimised conceptual model utilising components from the previous work under the four phases of pre-event, response, recovery, and post-event. Within these four phases, a ten step process is introduced that can enhance understanding of the progression of distinct stages of disturbance for different types of events. This crisis evolution framework is examined as a means to provide clarity and applicability to a range of infrastructure failure contexts and provide a path for further empirical investigation in this area.
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|Item Type:||Conference Paper|
|Additional Information:||Conference held July 2013. Proceedings published online March 2015.|
|Keywords:||Crisis Management, Crisis Escalation, Crisis Frameworks, Near Miss, CEDM, Risk-informed Disaster Management:, Planning for Response, Recovery and Resilience|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Planning and Management (150312)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Research Centres > Centre for Emergency & Disaster Management
Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Faculty of Health
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Current > Schools > School of Management
Current > Schools > School of Public Health & Social Work
|Copyright Owner:||Copyright 2013 [Please consult the authors]|
|Deposited On:||22 Jul 2013 01:35|
|Last Modified:||23 Jun 2015 05:21|
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