Efficiency of knowledge integration in enterprise systems implementation

Ebrahimi, Sepideh, Ibrahim, Othman, Hussin, Ab. Razak Che, & Sedera, Darshana (2013) Efficiency of knowledge integration in enterprise systems implementation. In Lee, Jae-Nam, Mao, Ji-Ye, & Thong, James (Eds.) PACIS 2013 Proceedings, AIS Electronic Library (AISeL), Jeju Island, Korea.

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Recent literature has emphasized the pivotal role of knowledge integration in Enterprise Systems (ES) success. This research-in-progress paper, building upon Knowledge Based Theory of the firm (KBT), examines the efficiency of knowledge integration in the context of ES implementation and identifies the factors contributing to its enhancement. The proposed model in this paper suggests that the efficiency of knowledge integration in an ES implementation process depends upon the level of common knowledge and the level of coordination in the ES adopting organization. It further suggests that the level of common knowledge can be enhanced by proper training, improving ES users’intrinsic and extrinsic motivations and business process modeling and the level of coordination can be improved by articulating a clear unified organizational goal for the ES adoption in the organization, forming a competent ES team, enhancing interdepartmental communication and the cross-functionality in the organization structure.

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1 citations in Scopus
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ID Code: 61627
Item Type: Conference Paper
Refereed: Yes
Additional Information: Published paper available at http://www.pacis-net.org/file/2013/PACIS2013-254.pdf
Additional URLs:
Keywords: Enterprise systems, ERP, Knowledge integration, Knowledge management
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Deposited On: 01 Aug 2013 02:16
Last Modified: 02 Aug 2013 01:13

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