Network governance in US airport taxicab planning activities

Wong, Kum Leoung (2013) Network governance in US airport taxicab planning activities. PhD thesis, Queensland University of Technology.


This thesis examines the use of network governance in US airport transportation planning activities involving taxicab services for airport patrons. The research provides US airports with new insights whereby they can successfully engage with both transportation regulatory agencies and taxicab service providers in developing mutually agreeable policies that foster the development of supply-side taxicab service improvements. A mix of quantitative and qualitative research methods is used to unearth how US airports interact with these actors, and to identify attitudes held by airport staff in their engagements involving airport taxicab planning matters. The research may ultimately lead to the achievement of sustainable increases in the air passenger ground transportation modal share at US airports, resulting in both desirable long-term operational and environmental benefits for airport management, those involved with the provision of airport taxicab services, and the traveling public.

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63 since deposited on 13 Aug 2013
16 in the past twelve months

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ID Code: 61732
Item Type: QUT Thesis (PhD)
Supervisor: Baker, Douglas & Keast, Robyn
Additional Information: Embargo requested by author until 1st April 2014.
Keywords: airports, customer service, engagement, governance, ground transportation, landside, management, planning, taxicabs, transportation
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Institution: Queensland University of Technology
Deposited On: 13 Aug 2013 02:57
Last Modified: 07 Sep 2015 05:14

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