Communication choices to engage participation of rural Indonesian craftspeople in development projects
Zulaikha, Ellya & Brereton, Margot (2013) Communication choices to engage participation of rural Indonesian craftspeople in development projects. In Kotze, Paula (Ed.) Lecture Notes in Computer Science : Human-Computer Interaction – INTERACT 2013, Springer, Cape Town International Conference Centre, Cape Town, pp. 780-787.
In participatory design projects, maintaining effective communication between facilitator and participant is essential. This paper describes the consideration given to the choice of communication modes to engage participation of rural Indonesian craftspeople over the course of a significant 3 year project that aims to grow their self-determination, design and business skill. We demonstrate the variety and subtlety of oral and written forms of communication used by the facilitator during the project. The culture, the communication skill and the influence of tacit knowledge affect the effectiveness of some modes of communication over the others, as well as the available infrastructure. Considerations are specific to the case of rural Indonesian craftspeople, but general lessons can be drawn.
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