Changing work design in disaster response : the potential for innovation

Johnston, Kim A. & Becker, Karen L. (2013) Changing work design in disaster response : the potential for innovation. In Academy of Management Annual Meeting Proceedings 2013, Academy of Management , Lake Buena Vista (Orlando), Florida.

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Work design operates as the system of arrangements and procedures for organizing work to achieve organizational goals. These systems are commonly established in periods of environmental and organizational stability and formulated to achieve efficiencies in resources, employee and team configuration. However, organizations charged with responding to disasters need to be prepared to respond to unexpected events on a large scale, and disaster response planning needs to accommodate a broad range of possible disasters. When the disaster state occurs, enactment of the specific organizational response is devolved to group or individual level managers. While this enactment presents a range of risks, it also provides a potential avenue for innovation. Employees ultimately are the foundation of change and innovation, as it is people who develop, respond, change and implement new ideas. This study analyzes motivational characteristics of work design at an Australian humanitarian organization encompassing normal operations and periods of disaster activation. The study will identify the paradox of dual work designs and the implications for organizational innovation.

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ID Code: 61924
Item Type: Conference Paper
Refereed: Yes
Keywords: Innovation, Work design, Organizational change, CEDM
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Research Centres > Centre for Emergency & Disaster Management
Current > Schools > School of Advertising, Marketing & Public Relations
Current > Schools > School of Management
Copyright Owner: Copyright 2013 [please consult the author]
Deposited On: 07 Oct 2013 23:31
Last Modified: 06 Sep 2014 02:10

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