A Kansei approach to passenger terminal design

Harrison, Anna, Popovic, Vesna, & Kraal, Ben J. (2013) A Kansei approach to passenger terminal design. In Sugiyama, Kazuo (Ed.) Consilience and Innovation in Design Proceedings and Program, Shibaura Institute of Technology, Tokyo, Japan, 0563-0574.


Current approaches to passenger terminal design are based on a direct relationship between the number of travelers and the size of the passenger terminal building: as one increases, so does the other. Over the next several decades, it is believed that the number of travelers worldwide will increase significantly. It follows, therefore, that in order to process these additional passengers, airports will need to build larger terminal facilities. Unfortunately, this is not a viable option for many airports due to financial, economic, operational and general space constraints.

In this paper, we explore a new way of approaching terminal design based on a passenger oriented perspective. In doing so, we extend an interpretation of the Kansei design concept and show how it may be applicable towards the creation of new design paradigms in aviation. Our results are based on data collected in-situ at a major international terminal during 2012.

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ID Code: 62659
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Kansei, Terminal design, Passenger experience, Airport, Kansei
ISBN: 9784998077633
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Copyright Owner: Copyright 2013 Please consult the authors
Deposited On: 18 Sep 2013 22:51
Last Modified: 21 Jun 2017 14:48

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