Sharing news, making sense, saying thanks : patterns of talk on twitter during the Queensland floods

Shaw, Frances, Burgess, Jean, Crawford, Kate, & Bruns, Axel (2013) Sharing news, making sense, saying thanks : patterns of talk on twitter during the Queensland floods. Australian Journal of Communication, 40(1), pp. 23-40.

View at publisher

Abstract

This paper examines the discursive aspects of Twitter communication during the floods in the summer of 2010–2011 in Queensland, Australia. Using a representative sample of communication associated with the #qldfloods hashtag on Twitter, we coded and analysed the patterns of communication. We focus on key phenomena in the use of social media in crisis communication: communal sense- making practices, the negotiation of participant roles, and digital convergence around shared events. Social media is used both as a crisis communication and emergency management tool, as well as a space for participants to engage in emotional exchanges and communication of distress.

Impact and interest:

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 62709
Item Type: Journal Article
Refereed: Yes
Additional Information: Full published version available under open access at the journal website
Keywords: social media, emergency management, disaster, crisis communication, discourse analysis, affect, emotion
ISSN: 0811-6202
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100) > Communication Technology and Digital Media Studies (200102)
Divisions: Current > Research Centres > ARC Centre of Excellence for Creative Industries and Innovation
Current > Research Centres > Centre for Emergency & Disaster Management
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > Schools > Journalism, Media & Communication
Current > Schools > School of Media, Entertainment & Creative Arts
Funding:
Deposited On: 23 Sep 2013 01:14
Last Modified: 09 Sep 2016 05:26

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page