Organisational change stressor and nursing job satisfaction : the mediating effect of coping strategies

Teo, Stephen T.T., Pick, David, Newton, Cameron J., Yeung, Melissa E, & Chang, Esther (2013) Organisational change stressor and nursing job satisfaction : the mediating effect of coping strategies. Journal of Nursing Management, 21(6), pp. 878-887.

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Aim To examine the mediating effect of coping strategies on the consequences of nursing and non-nursing (administrative) stressors on the job satisfaction of nurses during change management. Background Organisational change can result in an increase in nursing and nonnursing- related stressors, which can have a negative impact on the job satisfaction of nurses employed in health-care organisations. Method Matched data were collected in 2009 via an online survey at two timepoints (six months apart). Results Partial least squares path analysis revealed a significant causal relationship between Time 1 administrative and role stressors and an increase in nursing-specific stressors in Time 2. A significant relationship was also identified between job-specific nursing stressors and the adoption of effective coping strategies to deal with increased levels of change-induced stress and strain and the likelihood of reporting higher levels of job satisfaction in Time 2. Conclusions The effectiveness of coping strategies is critical in helping nurses to deal with the negative consequences of organisational change. Implications for nursing management This study shows that there is a causal relationship between change, non-nursing stressors and job satisfaction. Senior management should implement strategies aimed at reducing nursing and nonnursing stress during change in order to enhance the job satisfaction of nurses. Keywords: Australia, change management, job satisfaction, nursing and non-nursing stressors, public and non-profit sector

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7 citations in Scopus
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6 citations in Web of Science®

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ID Code: 63035
Item Type: Journal Article
Refereed: Yes
Keywords: Australia, Change Management, Job Satisfaction, Nursing and Non-nursing Stressors, Public and Non-profit Sector
DOI: 10.1111/jonm.12120
ISSN: 0966-0429
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 01 Oct 2013 05:34
Last Modified: 26 Jul 2015 08:25

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