The practice of quality assuring learning in higher education

French, Erica L., Summers, Jane, Kinash, Shelley, Lawson, Romy, Taylor, Tracy, Herbert, James, Fallshaw, Eveline, & Hall, Cathy (2014) The practice of quality assuring learning in higher education. Quality in Higher Education, 20(1), pp. 24-43.

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There remains a lack of published empirical data on the substantive outcomes of higher learning and the establishment of quality processes for determining them. Studies that do exist are nationally focused with available rankings of institutions reflecting neither the quality of teaching and learning nor the diversity of institutions. This paper describes two studies in which Associate Deans from Australian higher education institutions and focus groups of management and academics identify current issues and practices in the design, development and implementation of processes for assuring the quality of learning and teaching. Results indicate that developing a perspective on graduate attributes and mapping assessments to measure outcomes across an entire program necessitates knowledge creation and new inclusive processes. Common elements supporting consistently superior outcomes included: inclusivity; embedded graduate attributes; consistent and appropriate assessment; digital collection mechanisms; and systematic analysis of outcomes used in program review. Quality measures for assuring learning are proliferating nationally and changing the processes, systems and culture of higher education as a result.

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ID Code: 63108
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Graduate Attributes, Quality Assurance of Learning, Learning and Teaching Outcomes, HERN
DOI: 10.1080/13538322.2014.889432
ISSN: 1353-8322
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2013 Taylor & Francis
Copyright Statement: This is an Author's Accepted Manuscript of an article published in Quality in Higher Education [in press] [copyright Taylor & Francis], available online at:
Deposited On: 03 Oct 2013 23:10
Last Modified: 03 Oct 2014 06:47

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