User expertise in contemporary information systems : conceptualization, measurement and application
Dey, Sharmistha (2013) User expertise in contemporary information systems : conceptualization, measurement and application. PhD thesis, Queensland University of Technology.
This research proposes a method for identifying user expertise in contemporary Information Systems (IS). It also proposes and develops a model for evaluating expertise. The aim of this study was to offer a common instrument that addresses the requirements of a contemporary Information System in a holistic way. This study demonstrates the application of the expertise construct in Information System evaluations, and shows that users of different expertise levels evaluate systems differently.
Impact and interest:
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|Item Type:||QUT Thesis (PhD)|
|Supervisor:||Bruce, Christine & Sawang, Sukanlaya|
|Keywords:||User Competence, Expertise, Self-efficacy, Enterprise Systsms, Cognitive competence, System Success|
|Divisions:||Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
|Institution:||Queensland University of Technology|
|Deposited On:||08 Oct 2013 05:36|
|Last Modified:||09 Sep 2015 07:03|
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