Project management office a knowledge broker in project-based organisations

Pemsel, Sofia & Wiewiora, Anna (2013) Project management office a knowledge broker in project-based organisations. International Journal of Project Management, 31(1), pp. 31-42.

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Current research into project management offices (PMOs) has stressed the PMOs' potential to act as knowledge brokers between projects, and between project and top management. Nonetheless, the literature does not provide sufficient evidence of the brokering role of PMOs. The research reported here aims to examine PMO's functions from a knowledge sharing perspective and explore whether or not these functions reflect the knowledge sharing needs of project managers (PMs). These issues are investigated through a cross-case analysis of seven organisations. The main contribution is insight into how PMs share knowledge and awareness of the need to structure PMOs to align with PMs' nature, needs and expectations in order to improve knowledge sharing in PBOs. Finally, some practical steps for helping PMOs to better adapt their functions to the needs of PMs and their learning and knowledge sharing style are proposed.

Impact and interest:

40 citations in Scopus
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28 citations in Web of Science®

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ID Code: 63694
Item Type: Journal Article
Refereed: Yes
Keywords: Knowledge Management, Knowledge Sharing, Project Management Office, Project Manager, Project-based Organisation
DOI: 10.1016/j.ijproman.2012.03.004
ISSN: 0263-7863
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Planning and Management (150312)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 24 Oct 2013 23:21
Last Modified: 27 Oct 2013 21:21

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