Star performers : task and contextual performance are components, but are they enough?

Bish, Adelle J & Kabanoff, Boris (2014) Star performers : task and contextual performance are components, but are they enough? Asia Pacific Journal of Human Resources, 52(1), pp. 110-127.

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Identifying outstanding performers or ‘stars’ is a critical component of managing talent. However, organizational effectiveness in this area is limited by the current lack of guidance about the behaviour and characteristics of stars. We address this gap by combining a conceptual analysis with an empirical study involving 174 managers. Conceptually we examine the alignment of managers’ perceptions of outstanding performance with the well established task and contextual performance model and find this framework accounts for a core element in managers’ judgments about outstanding performers. However, a second, more qualitative approach finds that other dimensions including being self-directed, and a willingness to lead are also important. Our findings are consistent with a long-term trend toward identifying work effectiveness with highly discretionary, psychological and behavioural elements, and we consider the implications of this for the study and management of high level, individual effectiveness.

Impact and interest:

3 citations in Scopus
2 citations in Web of Science®
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ID Code: 63849
Item Type: Journal Article
Refereed: Yes
Keywords: Identifying Talent, Individual Performance, Star Performers, Talent Management, Task and Contextual Performance
DOI: 10.1111/1744-7941.12017
ISSN: 1744-7941
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 31 Oct 2013 03:20
Last Modified: 02 Jun 2014 22:42

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