Curiosity to cupboard : self reported disengagement with energy use feedback over time

Snow, Stephen, Buys, Laurie, Roe, Paul, & Brereton, Margot (2013) Curiosity to cupboard : self reported disengagement with energy use feedback over time. In Proceedings of the 25th Australian Computer-Human Interaction Conference : Augmentation, Application, Innovation, Collaboration, Association for Computing Machinery (ACM), Adelaide, Australia, pp. 245-254.

View at publisher

Abstract

This paper discusses findings made during a study of energy use feedback in the home (eco-feedback), well after the novelty has worn off. Contributing towards four important knowledge gaps in the research, we explore eco-feedback over longer time scales, focusing on instances where the feedback was not of lasting benefit to users rather than when it was. Drawing from 23 semi-structured interviews with Australian householders, we found that an initially high level of engagement gave way over time to disinterest, neglect and in certain cases, technical malfunction. Additionally, preconceptions concerned with the “purpose” of the feedback were found to affect use. We propose expanding the scope of enquiry for eco-feedback in several ways, and describe how eco-feedback that better supports decision-making in the “maintenance phase”, i.e. once the initial novelty has worn off, may be key to longer term engagement.

Impact and interest:

9 citations in Scopus
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

466 since deposited on 05 Dec 2013
26 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 65130
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Eco-feedback, Engagement, Long-term, Energy Literacy
DOI: 10.1145/2541016.2541025
ISBN: 9781450325257
Subjects: Australian and New Zealand Standard Research Classification > ENVIRONMENTAL SCIENCES (050000) > ENVIRONMENTAL SCIENCE AND MANAGEMENT (050200)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000)
Divisions: Current > Schools > School of Design
Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Funding:
Copyright Owner: Copyright 2013 ACM
Copyright Statement: Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. OzCHI’13, November 25 - 29 2013, Adelaide, Australia.
Deposited On: 05 Dec 2013 02:09
Last Modified: 05 Sep 2016 06:38

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page