Curiosity to cupboard : self reported disengagement with energy use feedback over time

Snow, Stephen, Buys, Laurie, Roe, Paul, & Brereton, Margot (2013) Curiosity to cupboard : self reported disengagement with energy use feedback over time. In Proceedings of the 25th Australian Computer-Human Interaction Conference : Augmentation, Application, Innovation, Collaboration, Association for Computing Machinery (ACM), Adelaide, Australia, pp. 245-254.

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This paper discusses findings made during a study of energy use feedback in the home (eco-feedback), well after the novelty has worn off. Contributing towards four important knowledge gaps in the research, we explore eco-feedback over longer time scales, focusing on instances where the feedback was not of lasting benefit to users rather than when it was. Drawing from 23 semi-structured interviews with Australian householders, we found that an initially high level of engagement gave way over time to disinterest, neglect and in certain cases, technical malfunction. Additionally, preconceptions concerned with the “purpose” of the feedback were found to affect use. We propose expanding the scope of enquiry for eco-feedback in several ways, and describe how eco-feedback that better supports decision-making in the “maintenance phase”, i.e. once the initial novelty has worn off, may be key to longer term engagement.

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ID Code: 65130
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Eco-feedback, Engagement, Long-term, Energy Literacy
DOI: 10.1145/2541016.2541025
ISBN: 9781450325257
Subjects: Australian and New Zealand Standard Research Classification > ENVIRONMENTAL SCIENCES (050000) > ENVIRONMENTAL SCIENCE AND MANAGEMENT (050200)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000)
Divisions: Current > Schools > School of Design
Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2013 ACM
Copyright Statement: Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. OzCHI’13, November 25 - 29 2013, Adelaide, Australia.
Deposited On: 05 Dec 2013 02:09
Last Modified: 05 Sep 2016 06:38

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