Giving voice to service providers who work with survivors of torture and trauma

Barrington, Allysa & Shakespeare-Finch, Jane E. (2014) Giving voice to service providers who work with survivors of torture and trauma. Qualitative Health Research, 24(12), pp. 1686-1699.

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Clinicians who support people from refugee and asylum seeking backgrounds are routinely exposed to stories of trauma as part of their work. Hearing these stories can be highly distressing for clinicians, but simultaneously provide opportunities for positive personal growth. Adopting a longitudinal qualitative design, we interviewed twelve service providers at two time points a year apart. We used a semistructured interview protocol and analyzed the data according to interpretative phenomenological analysis. Five superordinate and 19 constituent themes emerged from the analysis at Time 1 and Time 2. We found that participants were both positively and negatively affected by their work, and their experiences remained relatively stable across time. The participants highlighted the use of organizational and personal coping strategies to help minimize distress and maximize wellbeing. Adopting a broad repertoire of such strategies is not only advantageous for the service providers, but ultimately for those people they seek to assist.

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2 citations in Scopus
2 citations in Web of Science®
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ID Code: 65186
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: healthcare professionals, counseling, refugees, trauma, IPA
DOI: 10.1177/1049732314549023
ISSN: 1552-7557
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Copyright Owner: Copyright 2013 SAGE Publications
Deposited On: 09 Dec 2013 01:51
Last Modified: 02 Jul 2017 01:27

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