Real estate agents : why is education important?

Antoniades, Hera & Eves, Chris (2013) Real estate agents : why is education important? In RICS Cobra 2013 Conference, Royal Institution of Chartered Surveyors, New Delhi, India.

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Abstract

Real Estate Agency education in Australia has undergone many changes during the last 40 years. This is primarily due to the changing nature of consumer protection provided by government and the expectation of increased fields of knowledge relating to real estate transactions. Each state and territory within Australia has a range of regulatory bodies to oversee consumer protection and the distinct licenses and educational requirements that comprise their regimes. Since the 1970’s minimum educational requirements in New South Wales are prescribed for real estate agency work. However, very little research exists in the Australian literature, where an analysis has been undertaken to evaluate these changes, which includes course content, hours allocated for each subject, assessment criteria for each subject,the educational qualification attained, and the requirement for industry experience as a pre-requisite for licensing approval. It is argued that the change to educational requirements, has impacted negatively for the consumer, with an increase in consumer complaints, particularly during the last 10 years.

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ID Code: 65494
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Consumer protection, education, occupational licensing, real estate agent
ISBN: 9781783210305
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > COMMERCIAL SERVICES (150400) > Real Estate and Valuation Services (150403)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2013 RICS
Deposited On: 20 Dec 2013 00:21
Last Modified: 08 Dec 2014 21:18

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