Process model comprehension : the effects of cognitive abilities, learning style, and strategy

Recker, Jan, Reijers, Hajo A., & van de Wouw, Sander G. (2014) Process model comprehension : the effects of cognitive abilities, learning style, and strategy. Communications of the Association for Information Systems, 34(9), pp. 199-222.

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Process models are used to convey semantics about business operations that are to be supported by an information system. A wide variety of professionals is targeted to use such models, including people who have little modeling or domain expertise. We identify important user characteristics that influence the comprehension of process models. Through a free simulation experiment, we provide evidence that selected cognitive abilities, learning style, and learning strategy influence the development of process model comprehension. These insights draw attention to the importance of research that views process model comprehension as an emergent learning process rather than as an attribute of the models as objects. Based on our findings, we identify a set of organizational intervention strategies that can lead to more successful process modeling workshops.

Impact and interest:

6 citations in Scopus
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ID Code: 66531
Item Type: Journal Article
Refereed: Yes
Keywords: model comprehension, HERN, cognitive abilities, process modeling, multimedia theory of learning, learning style
ISSN: 1529-3181
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Management (incl. Records Knowledge and Information Management and Intelligence) (150301)
Divisions: Past > Schools > Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 Association for Information Systems
Deposited On: 22 Jan 2014 23:04
Last Modified: 24 Feb 2015 12:25

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