Cumulative and comparative social media analytics for crisis communication

Burgess, Jean & Bruns, Axel (2013) Cumulative and comparative social media analytics for crisis communication. In Selected Papers of Internet Research 14.0, Association of Internet Researchers (AoIR), Denver, Colorado, U.S.A.

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This paper draws on comparative analyses of Twitter data sets – over time and across different kinds of natural disasters and different national contexts – to demonstrate the value of shared, cumulative approaches to social media analytics in the context of crisis communication.

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ID Code: 67133
Item Type: Conference Paper
Refereed: Yes
Keywords: digital methods, natural disasters, crisis communication, social media analytics, Twitter
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100) > Communication Technology and Digital Media Studies (200102)
Divisions: Current > Research Centres > ARC Centre of Excellence for Creative Industries and Innovation
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > Schools > School of Media, Entertainment & Creative Arts
Copyright Owner: Copyright 2013 The authors
Deposited On: 10 Feb 2014 22:42
Last Modified: 10 Oct 2016 04:27

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