The informed manager : exploring absorptive capacity in the non-profit sector

Miller, Tanya Kay (2014) The informed manager : exploring absorptive capacity in the non-profit sector. Masters by Research thesis, Queensland University of Technology.


Being across new knowledge is critical to the survival of individual businesses. This study explored the way in which managers of small social services in Queensland identified important new knowledge and brought this into their organisations.

New knowledge was found to be highly valued by managers with key resources allocated to knowledge seeking processes particularly in response to regulatory change. Knowledge absorption involved accessing multiple sources, and external professional networks were found to be critical to understanding and integrating new knowledge. The research highlighted the challenges in securing new knowledge and the importance of managers professional links.

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275 since deposited on 24 Feb 2014
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ID Code: 67562
Item Type: QUT Thesis (Masters by Research)
Supervisor: Keast, Robyn & Dalglish, Carol
Keywords: absorptive capacity, networks, manager, non-profit, third sector, social services, network analysis, management, organisational learning, strategic renewal
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Institution: Queensland University of Technology
Deposited On: 24 Feb 2014 00:04
Last Modified: 01 Sep 2015 22:25

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