Use of hospital emergency departments by immigrants from non-English speaking backgrounds in Queensland

Mahmoud, Ibrahim (2014) Use of hospital emergency departments by immigrants from non-English speaking backgrounds in Queensland. PhD by Publication, Queensland University of Technology.


This study aimed to examine the use of hospital emergency departments and to investigate the level of satisfaction with the emergency department service among patients from a non-English-speaking background compared to those of patients from an English-speaking background in Queensland. The findings of this study might inform health professionals and policy planners to develop educational interventions and policies to ensure equitable use of emergency services among the populations.

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134 since deposited on 15 May 2014
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ID Code: 69376
Item Type: QUT Thesis (PhD by Publication)
Supervisor: Hou, Xiang-Yu, Clark, Michele, & Chu, Kevin
Keywords: barriers, emergency department, immigrant, language, satisfaction, CEDM
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Public Health & Social Work
Institution: Queensland University of Technology
Deposited On: 15 May 2014 05:56
Last Modified: 10 Sep 2015 02:23

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