Experiential role of artefacts in cooperative design

Vyas, Dhaval, Heylen, Dirk, Nijholt, Anton, & van der Veer, Gerrit (2009) Experiential role of artefacts in cooperative design. In Carroll, John M. (Ed.) Proceedings of the Fourth International Conference on Communities and Technologies (C&T '09), ACM, University Park, Pennsylvania, pp. 105-114.

View at publisher


The role of material artefacts in supporting distributed and co-located work practices has been well acknowledged within HCI and CSCW research. In this paper, we show that in addition to their ecological, coordinative and organizational support, artefacts also play an 'experiential' role. In this case, artefacts not only improve efficiency or have a purely functional role (e.g. allowing people to complete tasks quickly), but the materiality, use and manifestations of these artefacts bring quality and richness to people's performance and help them make better sense of their everyday lives. In a domain such as industrial design, such artefacts play an important role for supporting creativity and innovation. Based on our ethnographic fieldwork on understanding cooperative design practices of industrial design students and researchers, we describe several experiential practices that are supported by design-related artefacts such as sketches, drawings, physical models and explorative prototypes -- used and developed in designers' everyday work. Our main intention in carrying out this kind of research is to develop technologies to support designers' everyday practices. We believe that with the emergence of ubiquitous computing, there is a growing need to focus on the personal, social and creative side of people's everyday experiences. By focusing on the experiential practices of designers, we can provide a much broader view in the design of new interactive technologies.

Impact and interest:

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

30 since deposited on 28 Mar 2014
5 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 69451
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Ethnography , Design practices, Material artefacts, Experiential aspects
DOI: 10.1145/1556460.1556477
ISBN: 9781605587134
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2009 ACM
Deposited On: 28 Mar 2014 00:31
Last Modified: 28 Apr 2014 04:31

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page