Quality Information System: Investigating the conception, role, models and suggesting conceptual and hierarchal models

Moghaddam, Masoud Farzadi, Karim, Azharul, & Mahmoodi, Jafar (2012) Quality Information System: Investigating the conception, role, models and suggesting conceptual and hierarchal models. In Qualcon 2012, 21-23 October 2012, Melbourne, Australia.

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Abstract

In the current business world which companies’ competition is very compact in the business arena, quality in manufacturing and providing products and services can be considered as a means of seeking excellence and success of companies in this competition arena. Entering the era of e-commerce and emergence of new production systems and new organizational structures, traditional management and quality assurance systems have been challenged. Consequently, quality information system has been gained a special seat as one of the new tools of quality management. In this paper, quality information system has been studied with a review of the literature of the quality information system, and the role and position of quality Information System (QIS) among other information systems of a organization is investigated. The quality Information system models are analyzed and by analyzing and assessing presented models in quality information system a conceptual and hierarchical model of quality information system is suggested and studied. As a case study the hierarchical model of quality information system is developed by evaluating hierarchical models presented in the field of quality information system based on the Shetabkar Co.

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ID Code: 69651
Item Type: Conference Paper
Refereed: No
Keywords: quality management, information system, quality, information, quality information system
Divisions: Current > Schools > School of Chemistry, Physics & Mechanical Engineering
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 (please consult the authors).
Deposited On: 02 Apr 2014 07:12
Last Modified: 16 Apr 2014 07:28

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