Strategies for improving safety performance of repair, maintenance, minor alteration and addition (RMAA) works

Hon, Carol K.H., Chan, Albert P.C., & Chan, Daniel W.M. (2011) Strategies for improving safety performance of repair, maintenance, minor alteration and addition (RMAA) works. Facilities, 29(13/14), pp. 591-610.

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Managing and maintaining infrastructure assets are one of the indispensible tasks for many government agencies to preserve the nations' economic viability and social welfare. To reduce the expenditures over the life-cycle of an infrastructure asset and extend the period for which the asset performs effectively, proper repair and maintenance are essential. While repair, maintenance, minor alteration and addition (RMAA) sector is expanding in many developed cities, occurrences of fatalities and injuries in this sector are also soaring. The purposes of this paper are to identify and then evaluate the various strategies for improving the safety performance of RMAA works.


Semi-structured interviews and two rounds of Delphi survey were conducted for data collection.


Raising safety awareness of RMAA workers and selecting contractors with a good record of safety performance are the two most important strategies to improve the safety performance in this sector. Technology innovations and a pay-for-safety scheme are regarded as the two least important strategies.


The paper highlights possible ways to enhance safety of the rather under-explored RMAA sector in the construction industry.

Impact and interest:

7 citations in Scopus
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ID Code: 70027
Item Type: Journal Article
Refereed: Yes
Keywords: Repair and maintenance, Safety performance, Safety strategies, Hong Kong, Maintenance programmes, China, Construction engineering works
DOI: 10.1108/02632771111178391
ISSN: 0263-2772
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2011 Emerald Group Publishing Limited
Copyright Statement: This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here ( Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
Deposited On: 10 Apr 2014 01:41
Last Modified: 19 Apr 2014 02:40

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