Improving megasite management performance through incentives : lessons learned from the Shanghai Expo construction

Hu, Yi, Chan, Albert P.C., Le, Yun, Jiang, Wei-Ping, Xie, Lin-Lin, & Hon, Carol H.K. (2012) Improving megasite management performance through incentives : lessons learned from the Shanghai Expo construction. Journal of Management in Engineering, 28(3), pp. 330-337.

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As the biggest expo site in history, construction of the Shanghai Expo site faced a lot of challenges, including involvement of lots of investors, megaconstruction scale, concurrent construction mode, involvement of more than 40,000 migrant workers, and extremely tight completion deadlines, among others. Consequently, these challenges imposed great obstacles on accomplishing the safety, quality, and environmental goals. Through a case study of the Shanghai Expo construction, this paper paper presents the design and implementation of multicriteria incentives in megaprojects to accomplish the safety, quality, and environmental goals. Both quantitative and qualitative findings were triangulated to demonstrate the outcome of the incentives. Six critical success factors (CSFs) for the incentives, rule design, process orientation, top management support, training and promotion, communication in process, and process learning and improvement are identified and validated through case study data and content analysis. It is believed that the findings of this paper can enhance understanding of multicriteria incentive schemes in general and provide insights in implementing these incentive schemes in future megaprojects, particularly in the People’s Republic of China (PRC).

Impact and interest:

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4 citations in Web of Science®

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ID Code: 70031
Item Type: Journal Article
Refereed: Yes
Keywords: Megasite Management, Incentives, Shanghai Expo Construction, People's Republic of China (PRC)
DOI: 10.1061/(ASCE)ME.1943-5479.0000102
ISSN: 1943-5479
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 American Society of Civil Engineers
Deposited On: 10 Apr 2014 01:32
Last Modified: 11 Apr 2014 08:50

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