Being social @ work: designing for playfully mediated social awareness in work environments

Vyas, Dhaval, van de Watering, Marek R., Eliëns, Anton, & van der Veer, Gerrit C. (2007) Being social @ work: designing for playfully mediated social awareness in work environments. In Venkatesh, A., Gonsalves, T., Monk, A., & Buckner, K. (Eds.) Home Informatics and Telematics : ICT for The Next Billion. Springer Verlag, New York, pp. 113-131.

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Abstract

Awareness within work environments should not be seen limited to important work-related information, activities and relationships. Mediating somewhat casual and engaging encounters related to non-work issues could also lead to meaningful and pleasurable experiences. This paper explores a design approach to support playfully mediated social awareness within an academic environment. Using ethnographic exploration and understanding the current and aspired practices, we provide details of two broad (and some times overlapping) categories of interaction for supporting and enhancing playfully mediated social awareness amongst staff members:

1) Self-Reflections and 2) Casual Encounters.

We implement these two categories of interaction in an intelligent, asynchronous, large screen display called Panorama, for the staff room of our computer science department. Panorama attempts to mediate non-critical, non-work related information about the staff-members in an engaging manner to enhance social awareness within the department. We particularly emphasize on the soft design issues like reflections, belonging, care, pleasure and playfulness utilized in our design approach. The result of a two-phase assessment study suggests that our conceptualization of social awareness and the Panorama application has the potential to be easily incorporated into our academic environment.

Impact and interest:

4 citations in Scopus
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2 citations in Web of Science®

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ID Code: 71318
Item Type: Book Chapter
Additional Information: Book Subtitle:
Proceedings of IFIP TC 9, WG 9.3 HOIT 2007 Conference, August 22–25, 2007, Chennai, India
DOI: 10.1007/978-0-387-73697-6_9
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2007 Springer
Deposited On: 11 May 2014 23:12
Last Modified: 26 Oct 2015 16:16

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