Developing transactive memory systems : theoretical contributions from a social identity perspective

Liao, Jenny, Jimmieson, Nerina L., O'Brien, Anne T., & Restubog, Simon L. D. (2012) Developing transactive memory systems : theoretical contributions from a social identity perspective. Group and Organization Management, 37(2), pp. 204-240.

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Transactive memory system (TMS) theory explains how expertise is recognized and coordinated in teams. Extending current TMS research from a group information-processing perspective, our article presents a theoretical model that considers TMS development from a social identity perspective. We discuss how two features of communication (quantity and quality) important to TMS development are linked to TMS through the group identification mechanism of a shared common team identity. Informed by social identity theory, we also differentiate between intragroup and intergroup contexts and outline how, in multidisciplinary teams, professional identification and perceived equality of status among professional subgroups have a role to play in TMS development. We provide a theoretical discussion of future research directions aimed at testing and extending our model.

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7 citations in Scopus
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7 citations in Web of Science®

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ID Code: 71590
Item Type: Journal Article
Refereed: Yes
Keywords: Transactive memory system, Social identity theory, Communication, Team identification, Professional identification
DOI: 10.1177/1059601112443976
ISSN: 1552-3993
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 15 May 2014 03:44
Last Modified: 16 May 2014 01:00

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