The Mobile Application Rating Scale (MARS): A new tool to measure the quality of health mobile applications

Hides, Leanne, Kavanagh, David, Stoyanov, Stoyan R., Zelenko, Oksana, Tjondronegoro, Dian, & Mani, Madhavan (2014) The Mobile Application Rating Scale (MARS): A new tool to measure the quality of health mobile applications. In Young and Well CRC Connect 2014, 20-21 February 2014, Melbourne, Vic.

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Smartphone technology provides free or inexpensive access to mental health and wellbeing resources. As a result the use of mobile applications for these purposes has increased significantly in recent years. Yet, there is currently no app quality assessment alternative to the popular ‘star’-ratings, which are often unreliable. This presentation describes the development of the Mobile Application Rating Scale (MARS) a new measure for classifying and rating the quality of mobile applications. A review of existing literature on app and web quality identified 25 published papers, conference proceedings, and online resources (published since 1999), which identified 372 explicit quality criteria. Qualitative analysis identified five broad categories of app quality rating criteria: engagement, functionality, aesthetics, information quality, and overall satisfaction, which were refined into the 23-item MARS. Independent ratings of 50 randomly selected mental health and wellbeing mobile apps indicated the MARS had excellent levels of internal consistency (α = 0.92) and inter-rater reliability (ICC = 0.85).

The MARS provides practitioners and researchers with an easy-to-use, simple, objective and reliable tool for assessing mobile app quality. It also provides mHealth professionals with a checklist for the design and development of high quality apps.

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ID Code: 71733
Item Type: Conference Paper
Refereed: No
Additional URLs:
Keywords: mobile health apps, evaluation, Young and Well CRC
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Current > Schools > School of Psychology & Counselling
Copyright Owner: Copyright 2014 Australian Government, Department of Industry and Science
Deposited On: 09 Jun 2015 00:32
Last Modified: 13 Jun 2015 19:05

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